A sophisticated feature that helps website owners to answer most customers' frequent asked questions:

• Where is my order going ?
• What are your current product prices.
•  Is your particular product available now?

Your customers get answers to those questions by making a phone call to ask your website (not website owner/operator).
However, if your customers still need to talk to you, every thing's back normal: "Press 3 to talk to our representative".
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